VetterCare — Become a Provider
Provider Setup

Become a VetterCare Provider

Nine quick steps — from signing up to your background check — and you're ready to accept bookings.

New here? See what it's like to be a VetterCare provider →
1
Sign Up
2
Verify Email
3
Account Settings
4
Become a Provider
5
Set Up Payments
6
Provider Profile
7
Set Schedule
8
Book Interview
9
Background Check
1
STEP 1 OF 9

Sign up on vettercare.com

Head to vettercare.com and click "Sign Up" in the top right corner.

VetterCare homepage with Sign Up button highlighted

The red arrow shows exactly where to click.

2
STEP 2 OF 9

Verify your email

Sign up with Google, Facebook, or your email. You'll get an email titled "Access your VetterCare account" from [email protected] — click the link inside (there's no code to enter).

Not seeing it? Check your Spam, Updates, or Promotions folders — it's often auto-filtered there.
Verification pending screen

This is what you'll see while waiting on the verification email.

3
STEP 3 OF 9

Open Account Settings

A new window opens after you click the email link, signing you into your profile. From the top menu, go to Account → Account Settings.

Account dropdown menu showing Account Settings

Click "Account" (1), then "Account Settings" (2).

4
STEP 4 OF 9

Click "Become a Veterinary Care Provider"

On the Account Settings page, click the button "Become a Veterinary Care Provider." This gives you access to your provider account settings.

Account Settings page with Become a Veterinary Care Provider button circled

The button appears near the top of your Account Settings page.

5
STEP 5 OF 9

Confirm your provider access & set up payments

You'll get another email link from VetterCare. After clicking it, go back to Account → Account Settings and click "Become a Veterinary Care Provider" one more time.

This step is easy to miss — the button needs to be clicked twice: once before and once after this second email confirmation.

After clicking it this time, the button turns into the Payments section. Click "Set Up Payment Account" to activate your Stripe account — this is how VetterCare pays you for completed bookings.

Payments section with Set Up Payment Account button highlighted

The Payments section (bottom left) is where you activate Stripe.

6
STEP 6 OF 9

Fill out your Provider Profile

Now that Stripe is set up and your provider settings are active, go to Account — you'll see 3 new dropdowns. Fill out each one:

  • My Provider Profile: visible to pet owners. Keep it professional and friendly — profiles with a photo and detailed description get chosen more often.
  • My Services: the medical section stays locked until you've completed the interview with our recruitment team (step 8 below) to confirm you meet those medical requirements.
  • My Schedule: see step 7 below — it can be confusing the first time, so there's a video to help.
Account dropdown showing My Provider Profile, My Services, My Schedule highlighted

The 3 new dropdowns appear under the Account menu.

7
STEP 7 OF 9

Set your schedule

Filling out My Schedule can be confusing the first time — watch the short walkthrough video below before you start.

Always click "Bulk Edit Availability" first before adding your availability — this is the #1 point of confusion for new providers.
8
STEP 8 OF 9

Book your interview

Once your account and provider profile are set up, book a short interview with our recruitment team. This confirms your experience and unlocks the medical section of My Services.

Book this as soon as your profile is ready — the sooner it's scheduled, the sooner your account can go fully live.

Pick a time that works for you — no need to leave this page.

9
STEP 9 OF 9

Complete your background check

Once your interview is booked and your provider profile is complete, our team will email you a background check to complete — VetterCare covers the cost, so there's nothing for you to pay.

No action needed from you right now — just watch your inbox (and spam/promotions folder) for the email from our team, then follow the instructions inside to complete it.